Visitor
•
1 Message
Suspended phone line that I want to resume
Everything i try just sends me to a bot that redirects me to FAQS, how do I resume a suspended phone line through the app?
Visitor
•
1 Message
Everything i try just sends me to a bot that redirects me to FAQS, how do I resume a suspended phone line through the app?
XfinityThomasA
Official Employee
•
2.8K Messages
1 day ago
Thank you for your feedback and reaching out to us here for assurance. user_zh2bgb. You've reached the right place! If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0