Visitor
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1 Message
Text identity check is not working
Xfinity is supposed to send a six digit security code through text before they accept my fingerprint but it stopped working and wants an email mail instead. Why can’t i get text security code
Visitor
•
1 Message
Xfinity is supposed to send a six digit security code through text before they accept my fingerprint but it stopped working and wants an email mail instead. Why can’t i get text security code
XfinityEsteban
Official Employee
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137 Messages
1 year ago
Hello, @user_d244bd. You are able to set up and manage your Two-Factor authentication from your account. This link will help https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup.
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