B

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Sunday, April 9th, 2023 2:42 PM

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The modem says it’s offline

The app says it’s offline but. I can’t connect to it I factory reseted it and it still dint work the light for online it off the the other ones that are supposed to be on are flashing Exept the power light. 

Problem Solver

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502 Messages

2 years ago

Yikes! I'm sorry that's happening for you, @BeenosCool. We can definitely help right here on the forums to check into this further. What troubleshooting steps have you tried so far on your end?

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