J

Sunday, June 23rd, 2024 10:24 PM

This device is paused

My laptop says is pause but when I check the xfinity app I do don’t have any pause device. I even troubleshoot and test the device using the app but in my laptop still says is paused

Official Employee

 • 

802 Messages

5 months ago

 

 Hi there! I recommend clearing cache and history, forgetting the network and restarting your device. Once restarted you can add it again, let me know if this helps. 

 

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