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Thursday, May 16th, 2024 12:49 AM

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Unable to change WIFI network name on Xfinity app.

I tried to change the WIFI network name through the Xfinity APP. It does not work. On the app, it has been updated to the new name I edited. However, on other devices, the WIFI name appears as the old name. Why can't I change the wifi name? Do I need to wait a couple of days to see the new change?

Official Employee

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2.4K Messages

6 months ago

Hey there, @user_cv224b thanks for reaching out through Xfinity Forums regarding your WiFi Network name. Here is a link with the details on how to change your Network Name, https://www.xfinity.com/support/articles/view-change-wifi-password. Let me know if this helps! If you are still having issues, I would recommend trying to restart your modem and see if that helps! 

(edited)

Expert

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107.1K Messages

6 months ago

Concern moved here to the Xfinity App help section for assistance.

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