user_00hrfk thank you for using the Xfinity Community Forums page to reach out regarding your access concerns with the application. Have you resolved this concern since originally reaching out?
Thank you so much for letting us know. There are no known issues for Apple devices. I would recommend starting with making sure your Xfinity app is up-to-date. If needed, it can be uninstalled and reinstalled to ensure you have the most current version. I would also make sure your browser cache and cookies are cleared, and close any already open browser windows before trying again.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityMarcus
Official Employee
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2.3K Messages
1 year ago
user_00hrfk thank you for using the Xfinity Community Forums page to reach out regarding your access concerns with the application. Have you resolved this concern since originally reaching out?
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