Visitor
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1 Message
Wi-Fi Hotspot app authentication failure
I have downloaded the hotspot app. When I tried to sign in, I added my password and the code that was texted to me. Then I get an error “authentication failed”. Please help. Thank you.
Visitor
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1 Message
I have downloaded the hotspot app. When I tried to sign in, I added my password and the code that was texted to me. Then I get an error “authentication failed”. Please help. Thank you.
XfinityBenjaminM
Official Employee
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1.6K Messages
1 year ago
@ams3 Hello! Thank you for reaching out to us here on our Community Forum. Can you try uninstalling the app and then installing it to see if the app doesn't error out after you put the code in?
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