1 Message
WiFi option in app missing
Activated new modem yesterday. WiFi is working, but the WiFi option on the bottom of the screen in the app is not there anymore. Cannot check connection status or for outages like before. Why did it disappear?
1 Message
Activated new modem yesterday. WiFi is working, but the WiFi option on the bottom of the screen in the app is not there anymore. Cannot check connection status or for outages like before. Why did it disappear?
XfinityThomasC
Official Employee
•
2.4K Messages
4 days ago
Hello, @user_5gua5a
Sorry for the inconvenience. Have you performed any troubleshooting on the app such as signing out and back in, clearing the app data, or removing the app and then reloading it?
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