Visitor
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1 Message
WiFi tab missing from app
Ever since I rebooted my gateway modem, my app hasn’t been working properly. The WiFi tab is missing in the app and I’m not able to manage devices connected to my WiFi. I cannot pause or unpause devices. The option is no longer available.
XfinityArmand
Official Employee
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2.4K Messages
9 days ago
Thank you so much for taking the time to reach out to Xfinity Support @ashdee312! We are so glad to hear from you and want to assist in any way that we can with your service concern. No worries! You have reached out to one of the best teams for assistance in getting things ironed out. Can you tell us if you have been able to log completely out of the app and log back in with the same results?
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