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user_16b152
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Monday, September 9th, 2024 3:00 PM

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Will you ever add the PBS Passport app to Xfinity? If yes, when and if no, why not?

I do not understand why you won't add the PBS Passport app to Xfinity.  Could you explain, please?

Question

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Updated 

2 months ago

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XfinityJoe

Official Employee

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702 Messages

7 months ago


Good morning, currently we do not have the option to offer the PBS Passport app. We value your feedback and understand how important it is to be able to access your favorite content. You can find PBS content in the Xfinity Stream app and On Demand

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Lin91103

Visitor

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We need access to the passport content. This is not available through your options without paying additional money. Is that the reason you don't offer the ability to download their app. You do for Prime. What's up

6 months ago

XfinityAmandaB

Official Employee

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2K Messages

 

Lin91103 PBS would set the grounds for providing their content just like any other network. They provide that access to any content to us and if they choose to bill for their content that would also be dictated by PBS as well not Xfinity as we just provide the content to you. You can always access PBS passport content at PBS.org without the need for an app. 

 

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6 months ago

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user_z0atv0

1 Message

2 months ago

I would assume they haven't answered in several months because they are Xfinity.....infinite disregard for customers. probably would cost them a dollar to provide the app, so it won't ever happen.

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