Xfinity app does not have WiFi tab

I am trying to change my WiFi password and remove devices connected to my internet. My app does not have a WiFi tab so I cannot do those things. I only see overview, services, and account.

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mksai

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2 Messages

24 days ago

Before anyone asks I did uninstall and reinstall the app and logged in again. It did not solve the issue

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XfinityJohnG

Official Employee

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2.5K Messages

Thank you for reaching out here. I would be happy to look further into that from here if that WiFi tab is not available on your app. Do you have TV service with an X1 box with us?

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22 days ago

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Xfinity App

mksai

Xfinity app does not have WiFi tab

mksai

XfinityJohnG

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