Xfinity app doesn't work!

@XfinityKorie​ The app was last refreshed on 3/24/23.  There is no other version in the Google Play store.

Hey there, @ThomT. Thank you for the clarification. I appreciate you. Also, thank You for taking the time to reach out to Xfinity Support, here on the Community Forum.

For the next several steps, please power cycle your modem or gateway, power cycle the device that the Xfinity App is installed on, and then "Force Stop" the Xfinity App, and restart it.

To force stop on Android, open the Settings, tap Apps, then tap the Running tab. Find the Xfinity app and tap Force stop.

Please let us know if this resolves the issue.

Thanks!

Hello.  None of those steps were necessary.  I found an icon on the top left of the screen that takes me to Account information.  However, even that is not as customer friendly as the My Account app is.  It doesn't show TV, Internet and Voice devices, and you have to go to Advanced settings to find data usage.  :(

Not a very good replacement for a program that works quite well for the customer.

@ThomT Thank you for your feedback it helps us grow and improve. You can visit https://support.xfinity.com/svp-contact-form to provide your feedback. Please let me know if you have any questions or how I can assist you further.