U

Thursday, March 7th, 2024 1:04 AM

Closed

Xfinity app doesn’t work

Xfinity app won’t let me sign in to adjust my wifi settings and finish setting up. App asks me to sign in, it brings me to a separate sign in, and claims I’m already signed in. It thens brings me back to the app with the sign in icon. 

Official Employee

 • 

1.9K Messages

9 months ago

Hello @user_qrjg9q, thank you for attempting to use the Xfinity app to manage your network. It's a great tool to use, and gives our customers a ton of control, so I totally get why this is important to you. If you're still having issues with the app, are you able to delete and re-install the app? 

forum icon

New to the Community?

Start Here