B

Visitor

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1 Message

Sunday, November 13th, 2022 6:07 PM

Closed

Xfinity App for out of county residents

Why is this app not available to Canadians who visit America and use Xfinity services using their Canadian registered phones? 
There is a message posted that this app is not available in your country.

Problem Solver

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502 Messages

2 years ago

Hi @bvania! Thank you for visiting us on the Xfinity Forums for this feedback about the Xfinity App. It's only available in the United States because we don't offer services in other countries. I'm sorry for the inconvenience!

I do agree it would be helpful to have access to this app on your phone when you're here and using our services, so I'd be happy to pass this feedback along to the right team for you. 

Visitor

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1 Message

2 years ago

I have the same problem even using a VPN. 

Problem Solver

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892 Messages

Hi there @@user_b59f56​. I am sorry about this. We only offer services in the US and apologize for any frustrations this has caused. Thank you for your feedback. 

I no longer work for Comcast.

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