Visitor

 • 

2 Messages

Thursday, August 28th, 2025

Xfinity app for PC

Why isn't this app available for PC? MANY people still use a laptop as primary access to the internet.   Not everyone wants a million apps on a phone, wants to do business over a cell phone, or has a smartphone.

Oldest First
Selected Oldest First

Official Employee

 • 

368 Messages

2 months ago

Hi @user_jxqh63, you can always use the https://www.xfinity.com/stream/ website! Have you considered saving the website shortcut to your desktop screen?

Visitor

 • 

2 Messages

@XfinityJustinM​ 

I meant the diagnostic app. Not streaming.  I was trying to do a modem speed check etc, and the app that does it is not available on PC?  Or maybe Im misunderstanding something?

Official Employee

 • 

368 Messages

@user_jxqh63,

Thanks for clarifying, you are correct. I have actually never seen a request for this, but it could be something we put on the radar for our product team. As for now the closest thing we would have would be the https://speedtest.xfinity.com/ website, but this does not provide as much information as our xfinity app. We really appreciate your feedback on this, that is how new tools come about!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

9 days ago

As a new Xfinity Internet customer and a senior, I'd like to tell you how I feel about your app not being available to use on my desktop computer, but I'm too much of a lady to tell you. 

And assuming you'd like to get paid by me each month for your service, please tell me what my alternatives are for paying online from my desktop?

I WILL NOT download your app onto a phone that I can barely see the numbers/buttons and only use as a phone.

Visitor

 • 

1 Message

Ma'am please see my latest comment.

Official Employee

 • 

3.4K Messages

Hi there, @user_hib61z! Welcome to the Xfinity family! You can still use our website to pay your bill, https://www.xfinity.com/bill-pay. I like my desktop PC as well and access my account that way. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here