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user_r89mbt
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Tuesday, June 25th, 2024 9:56 PM

Xfinity App for Self Monitoring Cameras depleting my iPhone battery by 51%

I just had my cameras installed yesterday and I have to have my iPhone plugged in all day. I have the background refresh turned off. I have turned off my phone completely and turned it back on. Deleted the Xfinity app and reloaded it. 

It is still draining my iPhone. I have no solution. 

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5 months ago

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XfinityVictor

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5 months ago

 

user_r89mbt Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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