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user_bm16a
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Friday, January 16th, 2026 2:12 PM

Xfinity app is HORRIBLE

Hello, am I the only one that has nothing but trouble with Xfinity app trying to watch anything on the app!  Constant buffering (I pay for top Xfinity internet also) typically I get one day to use but never two without having to reset the Apple TV.  No other apps buffer or lock up or just don’t load any data 50% of the time.  Largest waste of $350 a month. If I could I would switch to YouTube TV today!

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3 days ago

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XfinityEricB

Official Employee

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3K Messages

13 days ago

 

user_bm16aThanks for reaching out for help with the app streaming issue you are having on your TV. I can understand that would be very frustrating when trying to enjoy your service, and I would be happy to help with getting this resolved. Have you done an uninstall, and reinstall of the app lately to see if the app is as up to date as possible on the TV?

 

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tog19

Visitor

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2 Messages

Worst streaming app ever. I have to reload at least weekly.

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5 days ago

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XfinityMartyR

Official Employee

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2.9K Messages

 

tog19 Do you get error messages or codes in the Xfinity Stream app? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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3 days ago

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