Xfinity app is missing most options after tech visit and modem replacement

@XfinityLinda​ I deleted the app and reinstalled it on my phone and re-signed in, don't have it on any other devices.  Nothing changed, it still isn't showing any options.

Thank you for trying that step, @user_2id741! I will need to access your account from here. We check on how the equipment is listed in your account and can also send a signal to the app. We will get this working once again!

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

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