Visitor

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1 Message

Friday, August 1st, 2025 2:50 AM

Xfinity App Login Loop

Whenever I try and login to the app It just sends me right back to the login page. I have tried deleting and reinstalling the app and clearing my history and nothing is working. 

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Official Employee

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2.1K Messages

5 months ago

Hello @user_e86nfg, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Is this the first time you are using your Xfinity App? Are you a new customer? Did you do a recent transfer of services from one location to another? 

Visitor

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4 Messages

No update on this, I am having the same issue. Will try to post a new message then. 

4 Messages

Why can't you guys fix this? I posted the same problem weeks ago and what does it take to get a human being to respond, follow up and fix this as the App is where Xfinity drives everyone to for managing our service.

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