Visitor

 • 

1 Message

Sunday, July 12th, 2026 10:28 PM

xfinity app no longer works

I attempted to use my xfinity app to troubleshoot my wifi connection & i get a message that it is no longer supported.   I removed the app thinking there was a new one to use.  Nope.   Now it no longer shows up on my appstore.  How am i supposed to see what devices are using my wifi or running a test to see if there is an issue?

Oldest First
Selected Oldest First

Visitor

 • 

1 Message

3 hours ago

Same problem. It was working fine, so they broke it. They didn't bother updating the support page https://www.xfinity.com/support/articles/using-xfinity-app. Still claims "Works with:

  • Apple (iOS 17.2 or later) 
  • Android (10.0 or later)"

Yet my phone is Android 10 and app store still says "This app isn't compatible with your device anymore"

Isn't this kind of bait and switch change illegal?  Xfinity can change their app, but if they decide to make it incompatible, then they should be providing a device for free that can run their app. Or, revolutionary idea here, make it possible to manage the wifi using a COMPUTER.

forum icon

New to the Community?

Start Here