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Saturday, March 29th, 2025 8:56 PM

Xfinity app not working

Missing all I formation and options except billing which states it's passed due yet it's not. Can't check devices, wifi connections or data.

Official Employee

 • 

1.9K Messages

3 days ago

@user_0j4lly Welcome to our community forum! Thank you for reaching out so we can make sure you're able to manage all your Xfinity services from the app. What troubleshooting steps have you tried so far? Are you noticing similar results when you sign into your online account through a web browser here?

 

Is your user ID associated with an old account you had in the past? You can find instructions to check here

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