user_kja42's profile

New Poster

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5 Messages

Tuesday, April 1st, 2025 6:11 PM

Xfinity app notifications [Edited]

Anyone getting notifications on their Xfinity app when their bill is due?  I only sometimes get an email notification that the bill is due.  I get so many emails, that it's very easy to miss that notification.  If the Xfinity app would pop up an alert, I'd never miss it, and would have way fewer (if ever) missed bills.  Is this unique to my phone?  Are others getting app notifications when their bill is due? 

In case it ends up being more specific to my setup, I'm on Android.  But before I blame the o/s or some permission on my phone, I'd like to know if others reliably receive alerts from the app when the bill is ready, and maybe a second one when the bill is due if it hasn't already been paid?  Thanks!

Official Employee

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1.9K Messages

4 hours ago

 

user_kja42 Hello! You should be able to receive notifications through the Xfinity App to notify you when your bill is due. Please open your Xfinity App, go to your 'Account Settings', go to 'Notification Settings' and you can choose how you want to be notified (text or email). Hope this helps! 

 

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