8 Messages

Friday, September 19th, 2025

xfinity app on android will not accept password that works in a browser

xfinity app on android will not accept password that works in a browser. I have deleted data, cache, uninstalled, reinstalled, deleted data and cache. The same result is that I cannot log into the app on my android phone.

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Official Employee

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567 Messages

17 days ago

Hello @user_p8dsjn, thank you for taking the time to leave a post. Sorry to hear you're experiencing issues logging into the Xfinity app on your Android device. Could you please confirm whether your phone is running the latest Android software? Also, what version of Android is currently installed on your device?

8 Messages

You are clueless as to what the issue is. See my other post describing how I solved my issue with email in Outlook (without Xfinity tech support which was wholly inadequate and wrong!)

8 Messages

17 days ago

I figured out the issue, which is not published here or on xfinty.

The issue is that anyone with a primary address should login to xfinity.

Navigate to each invidual secondary address.

Then, select the options for 3rd party access.

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