8 Messages
xfinity app on android will not accept password that works in a browser
xfinity app on android will not accept password that works in a browser. I have deleted data, cache, uninstalled, reinstalled, deleted data and cache. The same result is that I cannot log into the app on my android phone.
XfinityMarshante
Official Employee
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567 Messages
17 days ago
Hello @user_p8dsjn, thank you for taking the time to leave a post. Sorry to hear you're experiencing issues logging into the Xfinity app on your Android device. Could you please confirm whether your phone is running the latest Android software? Also, what version of Android is currently installed on your device?
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user_p8dsjn
8 Messages
17 days ago
I figured out the issue, which is not published here or on xfinty.
The issue is that anyone with a primary address should login to xfinity.
Navigate to each invidual secondary address.
Then, select the options for 3rd party access.
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