Xfinity app security risk

My Xfinity app keeps reporting it's blocked a security risk on one of my computers. I have multiple computers, but it only reports this problem on one of them. They are all up to date Windows 11 computers. I believe the reason it sees this risk is because that computer is running an ftp app, which I have used for years, and know to be safe. How do I make the app stop reporting this machine as having a security risk.

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EG

Expert

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119.6K Messages

1 year ago

Concern moved here to the Xfinity App help section for assistance.

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XfinityOrlandoM

Official Employee

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3.6K Messages

1 year ago

@user_vs53xx

Thanks for reaching out, this link https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security has great information on how to access your advanced security settings

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user_vs53xx

2 Messages

I have 4 or 5 windows computers on my network. They are all cable connected. One of the computers keeps getting a security alert. I'm trying to understand why. I don't think there is any actual threat. I believe it might be due to an ftp app which I have running all the time on that machine. It just uploads some files to my website. The name of the app if Fling by NCH software.

1 year ago

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XfinityOrlandoM

Official Employee

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3.6K Messages

@user_vs53xx

The link I provided above has great information on how you can go view those notifications and even change the settings so you don't receive those alerts

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1 year ago

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Xfinity App

user_vs53xx

Xfinity app security risk

EG

XfinityOrlandoM

user_vs53xx

XfinityOrlandoM

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