New Poster
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3 Messages
xfinity hotspot app on iphone
When I open my app, it crashes every time. WHY do I have to post this question to get a response from someone individually - there are clearly a lot of people with this issue fix your stuff man!
Anyway, I have removed and reinstalled several times, all to no avail. TIA.
XfinityJeniece
Official Employee
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2.4K Messages
1 year ago
Hey there, @mathprof, thanks for reaching out through Xfinity Forums! We would be happy to help you with troubleshooting your Xfinity Hotspot App. I definitely want to make sure you can connect to the Hotspots in your area.
Please send us a direct message with your name and service address, so we can assist you further. To send us a Direct Message, you will need to sign in to the Forums if you are not. Then you will need to locate and click on the "Direct Message" icon located in the upper right corner of this page. Next, click the "New Message" (paper & pencil) icon and type "Xfinity Support" in the to line, and select "Xfinity Support" from the drop-down list. You can proceed to type your message in the text area near the bottom, and press enter to send the message. Please let me know if you have any questions.
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