Thank you for reaching out to us here. If you are still having issues with that app we can look into that from here for you. Have you tried uninstalling and reinstalling that app as yet?
Thank you so much for clarifying that for us, @user_llal8v! Just to ensure we are on the same page, are you speaking of the Xfinity App or previously we had the Xfinity Mobile App that has been since intergrated into the Xfinity App, so I want to make sure we are on the same path of troubleshooting.
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XfinityJohnG
Official Employee
•
2.1K Messages
11 days ago
Thank you for reaching out to us here. If you are still having issues with that app we can look into that from here for you. Have you tried uninstalling and reinstalling that app as yet?
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