I can’t even delete old recordings!! Almost time for Utube TV

Xfinity could not care less about its customers, the only care about profit, and now they have saved to cost of keeping the app going. 

are they, are they really better?

decisions like this make me wonder

@user_9u7vvd​ I agree, this is the last straw, prices keep going up and fewer needed services !!! :-{

I agree with everyone else on here. It’s bad enough my bill went up $17 a month and now they take away a very valuable tool. I’m still upset they ruined the homepage.

Pay more and get less.

Yes, I am really angry at this stupid decision. So much easier to browse from the Remote app than the Guide. The app worked perfectly. What's next? Another price increase?

@user_41287d​ 

I use it to control cable boxes on my man cave set up, I need to choose which box to change the channel on, 

@XfinityGabriel​ 

@XfinityGabriel​ Thank you for following up on this.  How do I send you a screenshot of the email I received saying the Xfinity TV Remote app is being retired?  I don't see an option to upload a photo/picture.

@user_8ca2ko, no worries. You are correct. The Xfinity Remote App will be retired on February 11th. If you still have it installed, you will be unable to use it and/or may encounter errors.

Probably a good time to take a look at other providers

Canceling my service now, this is the last straw

The voice remote is no where near as convenient as the app was.  I liked being able to see how much room I had left on my DVR.  The web remote is useless.  I liked being able to set shows to record with a click, look at current and future shows, and change the channel by clicking once on the channel next to the show.  With as much as I pay for this service, I should be having conveniences added not taken away.  I just feel this was a really poor decision.

I have tried using the fancy remote since I got the email.  It’s cumbersome and nowhere near as convenient.  it takes twice the effort to find the show I wanna watch and change the channel.    When did it become Xfinity policy to make using their service more difficult for their customers?  Who on Earth thought this would be a good idea?  I’ve got news for them, it really wasn’t.

@gbito​ this is the last straw with Xfinity. Been looking for alternatives for a while and this is just going to pick up the pace

Right there with you!!!

Kick in the pants. Sorry!

@user_9u7vvd​ you said it correctly as in slimy 

Couldn't agree more! $324/mo right here! 😠

I got nothing as well! 

Same! This makes me so angry! I used the app every day! 

This app was so convenient!  Could change channels, check space left, delete watched recorded shows, record shows while out of the house, etc., etc.  This is a big loss!  Please bring it back!

HI @user_quq732 I greatly appreciate you taking the time to provide us with your feedback. Good or bad, feedback is important to us to not only improve our products and services, but the customer experience as well. I would gladly pass along the feedback through the proper channels. You can utilize other options for setting recordings on the go with the Xfinity stream app. 

Thank you!  The Stream app does have recording options from LiveTV (as apposed to TV Listings) and My Library Recording & Scheduled (as apposed to DVR Manager); however, no priority options, nor (%) percentage of how full the DVR is.  I, like others, had no notification of this change (and I had checked billing notes within the last month).

Not happy, but Thanks,

Bill

(the only constant is Change)

@XfinityJanelle​ I don't want other options! The app worked perfectly! What is wrong with you people??? First you took away the mobile email option, now this! Why take away things that people use! 

@XfinityJanelle​ The app was a resource for clients who have dimentia or other difficulty using a remote and recording their programs. It was a bonus that I could log in remotely from 400 miles away and change her channel or help set up recordings. The replacement does not have the same functions. It is better to be used instead of the TV remote in front of the TV and not from afar. 

@XfinityJanelle​ 

What a joke of a response! 🙄🙄🙄🙄 

I didn’t even get an email or any announcement I had to come here to find out what is going. That is the first problem with this disaster. What am I paying for?  No communication  and loss of functionality?   This is a terrible decision. We battled to get this back not too long ago.  Can you just tell us the reasoning?  It makes no sense. Why?  The biggest issue is that of you choose something from the guide in the Stream app , it plays on the phone. We want it to change on the TV. Put in an option to select the device.  At least give us something with the functionality that the remote app had. Xfinity is overpriced, unsupportive and quickly becoming unnecessary. 

Same here, no email! What a poor decision to remove a capable system and suggest we go back to the 90’s. 

I didn’t get any email either!

This is a poor decision for customers.  One of the best features of the old app was that you could scroll through the guide on your iPad, for example, without blocking whatever was on your TV at the time.  Please reinstall the previous system.  

@ChicoLeroux​ exactly. The Stream app is almost there, it's so close. Just make it be able to control the cable box if you want it to.