1 Message

02/16/2025 11:24 PM

Closed

Xfinity TV Remote App

The app keeps saying, “Guide Data Missing.”  I deleted and downloaded again. When you search it in the Apple App Store, you can’t even find anymore. This leads me to believe it’s no longer supported. Another example of Xfinity returning to their old ways of customer service. 

Oldest First
Selected Oldest First

4 Messages

2 years ago

Yup, same thing happened to me so I googled and and found that they took it away. Terrible decision!

Official Employee

 • 

2.4K Messages

2 years ago

user_lgpadd thank you for using the Community Forums page to reach out regarding the TV remote app. We have alternative options available that you can use such as the voice remote and web remote as well. 

forum icon

New to the Community?

Start Here