Visitor
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1 Message
Xfinity TV Remote Not Working
The Xfinity TV Remote App on Apple has stopped working. As a long time customer of Xfinity it’s very disappointing that a very easy to use app is no longer available to use. Accessing the Xfinity Stream app takes more time and is cumbersome. Please bring back the Xfinity Remote App back.
user_8olgpy
6 Messages
9 days ago
My app also stopped working last night. This happened once before earlier this year but it came back on the following day. At that time there were rumors that the app was no longer supported. You can no longer download it on the Apple Store.
The app is soooo much easier to use than the remote. I found recommendations to use their web based remote but that means you have to log into your account through a browser and it offers no more benefits than the normal handheld remote.
Comcast needs to bring back the app. Everyone that agrees needs to let Comcast know that they need to bring it back and support it.
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Nethog
Regular Visitor
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10 Messages
9 days ago
I agree, worst decision I have seen Comcast make as a decades-long customer
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XfinityBrianH
Official Employee
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1.1K Messages
8 days ago
6
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user_fczeie
3 Messages
7 days ago
I completely agree. This app needs to be reinstates. It was a TV guide and tuner and the web remote lacks those critical features
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user_3145o7
1 Message
7 days ago
The web remote is close to worthless. The remote app was so convenient. This is definitely a step backwards. We may be changing to some cheaper streaming services because this web remote takes away many of the features we enjoyed.
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user_flv7o0
1 Message
6 days ago
Bring back the app, so many people loved this app, the price we pay for cable on comcast and you remove the best part.
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MABirdwatcher
Frequent Visitor
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9 Messages
6 days ago
Loss of functionality with the web app.
Was this app retirement announced?
I guess we get what we over pay for.
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