Xfinty app is missing Wi-Fi eqipment

Yes I’m logged into the app. The first thing I did was log out then log in to see if it helped. I also rebooted my router. It’s still the same. The entire tab for devices is missing on both mine and my husbands iPhones. All was working fine then a couple days ago gone. I don’t see my gateway names if networks passwords connected devices and not connected devices. Strange. 

Lkpolo Thank you for taking those steps to test the app. Again I'm sorry for this interruption. I know it's vital to have access to your networks and devices. I am looking at the app details and I see that we had an update on 5/27 and again yesterday 6/5 to correct errors that were being seen. 

Would you mind doing one more test for me please and uninstall the app and reinstall it? I am showing that the current version is 5.52.0 for ios devices. 

If reinstalling the newest version does not help please send us a direct message with your name and service address. From there we can help bring the example of the missing device and controls to our repair teams.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

I received a text that their process is complete and our sevice is restored. The app is still not working properly. I’m to reply No to the text. Are these techs aware of the issue or am I going to have to continue to explain something to someone from another county then have them tell me I have to set up and activate a new router. Often those techs are out of the loop. I’ll check back later but as of now, my xfinty app is still missing the devices tab but I do have XFINITY services such as tv, internet and phone.