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Thursday, April 4th, 2024 10:22 PM

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Amazing service

Me and my mother called to change our bills as we could not continue to afford our current bundle, we've been stressed out, and Carol from Detroit Michigan was very helpful, friendly and kind. She helped us get a more affordable package and was understanding of our situation. Thank you Carol for the amazing help. 

Official Employee

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119 Messages

8 months ago

Dear Janet
Thank you for sharing your positive experience with Carol.
Recognizing our employees with special shout outs is our favorite thing to do. We've shared your compliment with Carol and their leadership. 
We always want you to have the best experience possible. Thank you for being an Xfinity customer. 
Kind Regards,  
Madinah Xfinity Philadelphia 

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