Expert
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31K Messages
An Expert's Thanks
I'd just like to say thanks to all of our hard working Official Employees that work here every day helping to solve customer issues - issues that Experts and customers aren't able to handle for various reasons. Without the OE's many questions would go unanswered and our customers would be frustrated and [possibly] angry at not being able to find support from Comcast/Xfinity, especially while we're still maneuvering our way through Covid and all it's variants. We all get frustrated when our ISP and equipment don't work as we think it should [we totally believe it all should work flawlessly 100% of the time] and we sometimes forget that the people we ask to help are humans, too, with their own frustrations. We're all here to do our best to help customers to solve their problems. Sometimes we have good results and sometimes not so good.
All in all, though, I just want to say thanks to everyone who makes this long time community still thrive and be there for the customer.
And I also want to say thanks to @XfinityJessie for all her hard work in keeping this place going even when the forces are against us!
XfinityMadinah
Official Employee
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119 Messages
2 years ago
Hi There
We love that you had a great experience! Recognizing our teammates is our favorite thing to do. Can you please send us a DM with your name and address, so we can get more information to make sure Jessie receives your compliment?
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