1 Message
Best customer service I've ever had otp.
I just want to thank the customer support person who helped me. I was going to do the survey but it never sent to me, and I'm unsure if I can put their name on here. But they deserve the best. They walked me threw everything even though my devices were acting up. I'm so thankful they were able to help me today.
XfinityMonica
Official Employee
•
29 Messages
5 days ago
Good Morning, I would be happy to take your feedback here for our teammate! If you could send me a private message with the teammates name and your feedback that would be fantastic!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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