user_kjr120's profile

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1 Message

Saturday, May 11th, 2024 4:12 PM

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Complmengting Vince, a Washington Pa technician

Vince was very thorough inspecting and replacing wires.  Also very congenial & helpful with explanations.  We had another problem a day later and he called us and was able to solve it remotely.  You need more caring technicians like Vince.  This service took place on 5/11 and 5/13 on Janet [Edited: "Personal Information"] account of [Edited: "Personal Information"].  He renewed our thoughts on Comcast as we were getting VERY frustrated with customer service.

Thank you, Vince!

Official Employee

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119 Messages

6 months ago

Dear Janet
Thank you for sharing your positive experience with Vince.
Recognizing our employees with special shout outs is our favorite thing to do. We've shared your compliment with Vince and their leadership. 
We always want you to have the best experience possible. Thank you for being an Xfinity customer. 
Kind Regards,  
Madinah Xfinity Philadelphia 

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