Customer Service Survey

I was assisted today by Sumith.  Before I could complete the end of chat survey my phone died.  

Sumith did a wonderful job and I wanted to make sure that proper recognition was received.  

When the chat began I was so upset because for days my home internet service has been randomly disconnecting.  Sumith not only fixed the issue but found a better plan for me in the process.  

My expectations were not high but I was blown away by the level of service received.  I was initially down on Xfinity service but after the chat I feel completely different!

Thank you, Sumit