Visitor
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1 Message
Excellent service from tracy, ca technician
I am previously a technician from time Warner/spectrum market. I have been renovating my house and had some questions. I ran into Anthony in my neighborhood. While waiting for his next service call to be sent from his dispatcher, Anthony took a moment and answered all my questions. He’s a solid value technician that cares about his work!
XfinityAmira
Official Employee
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4.9K Messages
11 days ago
Thank you for taking the time to share this experience with us, user_62dkvd. I would love to make sure Anthony is recognized. If you have Anthony's last name, would you mind sending me a direct message including any other information you have? This will help me ensure feedback is provided to the correct person and their leadership.
To send a direct message, please follow the instructions below:
Sign in (if necessary)
Click the 'Direct Message' icon in the top right-hand corner
Click the 'New Message' icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press 'Enter' to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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