Visitor

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2 Messages

Tuesday, July 21st, 2026 7:15 PM

France in Customer Service is amazing

Had an issue with my account and France went above and beyond to get me back up and running! Thank you all so much and especially her! She needs a raise

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Official Employee

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3K Messages

11 days ago

JarynG505 Awesome! Happy to hear you had this amazing experience. Is France with our phone/chat support or in the Xfinity retail stores? 

Visitor

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2 Messages

@XfinityTommy​  She is phone support in the billing department I believe 

Official Employee

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129 Messages

We love that you had a great experience. Recognizing our teammates with special shoutouts is our favorite thing to do. We've shared your compliment with [teammate Name] and their leadership. We always want you to have the best experience possible. Thank you for choosing Xfinity!

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Expert

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119.7K Messages

11 days ago

Post moved here to the Xfinity Compliments section. 

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