Visitor

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1 Message

Tuesday, May 13th, 2025

Giving thanks to live agents

Is there a way to reach out to the support team after the live agents have helped you? I would prefer to do it via email or a survey form! My agents that helped me were extremely helpful but I had trouble completing the after chat survey. 

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Official Employee

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182 Messages

3 months ago

Thank you for sharing your positive experience with us! We would love to make sure the employees are recognized. 
Can you please send us a [DM OR PM] using the below link with your name and address, so we can make sure the correct associate receives your compliment? – 

https://xfinitychat.sprinklr.com 

Madinah - Comcast Philadelphia

Visitor

 • 

1 Message

18 days ago

Is there a way to reach out to the support team after the live agents have helped you? I would prefer to do it via email or a survey form! My agents that helped me were extremely helpful but I had trouble completing the after chat survey. 

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