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Visitor

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2 Messages

Friday, July 18th, 2025 12:33 AM

Great Customer Service

Unable to find the employee survey, the link did not show where the employee directed. So, I am leaving a notice here for Chat customer service agent manager Urgen, to be recognized for their great customer service and dedication to customers. I appreciated the time, kindness, understand, and dedication to resolving my issue. Thank you Urgen!

Official Employee

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450 Messages

1 day ago

Hello user_gb3sv2, Thank you for your kind words. We will make sure to forward this on to the right group to make sure Urgen gets their recognition. 

 

Official Employee

 • 

42 Messages

13 hours ago

Thank you for taking the time to share your feedback, we always want you to have the best experiences with us and have shared your compliment with Urgen and their leaders, thank you for choosing Xfinity!



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