Visitor
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1 Message
Great service
While visiting the Xfinity store in humble the assistant Larry [Edited: privacy] was nothing but sweet and kind to me and my mother. Without prying too much, he asked me about my current phone line and the phone I was having problems with. He helped me with a better deal with my mobile line. Switching from T-Mobile ($98) to Xfinity for $15 a month for a year and also mentioning the special for the 17 pro max. I left with a cheaper phone line and a brand new phone with a monthly bill that was still way cheaper than the bill I was paying at T-Mobile. The time I spent at the store was short because Larry did not leave my side while switching lines and answered any questions me and my mom had. I am grateful for his help and feel like we should have more customer service and employees like him. 10/10 would recommend having him help you if you go to the Xfinity location in humble Tx.


EG
Expert
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122.7K Messages
16 days ago
Post moved here to the Xfinity Compliments section.
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XfinityKei
Official Employee
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2.9K Messages
15 days ago
@user_h00199 This is great news!
Thank you so much for sharing your experience with us. We can certainly send this information over to Larry's leadership.
Can you please direct message me your first and last name along with your full service address, so I can assist you further?
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