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user_vp05yj
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Visitor

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5 Messages

Thursday, February 12th, 2026 10:31 PM

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Humble request

I like to appreciate Nick for helping me out and being such a good person and fixing my wifi 

he’s get a 10/10 ⭐️

Question

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Updated 

7 months ago

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EG

Expert

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120.4K Messages

7 months ago

The concern is not "Home Security Devices And Equipment" help related........... Post moved here to the Xfinity Compliments section. 

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user_vp05yj

Visitor

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5 Messages

7 months ago

I like to make another survey to appreciate Nick for helping me and my daughter out and fixing my Wi-Fi because I needed it for my schooling. 
he was so nice and really helpful 

Note: This comment was created from a merged conversation originally titled Xfinity technician Nick

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XfinityJohnG

Official Employee

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3.1K Messages

That is awesome to hear. I will be very happy to share that feedback with the proper channels. Was that experience at a Xfinity service center or with an agent on the phone or online?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

7 months ago

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user_vp05yj

Visitor

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5 Messages

@XfinityJohnG​ 

no he came to my house and he transferred my service to my new address

7 months ago

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XfinityJohnG

Official Employee

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3.1K Messages

Okay, thank you very much for that clarification. I can definitely get that feedback shared from our end. Can you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

7 months ago

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