U

Visitor

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1 Message

Friday, January 27th, 2023 3:26 PM

Closed

Perfect customer Service

I want to give appreciation to one of your customer service agents named Prachi! He was absolutely patient and welcoming with me and continued to put a smile on my face! He deserves lots of attention for how well he is at handling problems, he even helped me find a better plan at a better price! I hope today goes very well and he keeps up the great work!

Official Employee

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119 Messages

2 years ago

Dear Jose

Thank you for sharing your positive experience with Prachi on Xfinity Community Forum.

Recognizing our employees with special shout outs is our favorite thing to do. We've shared your compliment with Prachi and their leadership.

We always want you to have the best experience possible. Thank you for being an Xfinity customer.

Kind Regards, 

Madinah

 

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