Visitor
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3 Messages
RE: How to I leave a review?
I cannot express enough how truly exceptional Jeniyah was as a customer service representative. In my 73 years, I have interacted with countless individuals in various service roles, but Jeniyah stands out as the absolute best I have ever had the pleasure of working with. Her professionalism, patience, and genuine care for resolving my issue were nothing short of extraordinary.
From the moment we connected, Jeniyah demonstrated a level of expertise and empathy that is rare to find. She listened attentively to my concerns, took the time to fully understand the situation, and went above and beyond to ensure that everything was resolved to my complete satisfaction. Her ability to remain calm, courteous, and solution-oriented, even when faced with challenges, was truly remarkable.
Jeniyah is an absolute asset to your team, and I firmly believe she deserves to be recognized for her outstanding contributions. She should not only be promoted but also given a significant salary increase to reflect her incredible talent and dedication. Her work ethic, positive attitude, and commitment to excellence are qualities that any organization would be lucky to have.
I would rate my experience with Jeniyah a perfect 10 out of 10, and I wholeheartedly recommend her as a shining example of what exceptional customer service looks like. She is a true STAR, and I hope she receives the recognition and rewards she so richly deserves.
Thank you, Jeniyah, for making such a positive impact on my experience. You are truly one of a kind!
XfinitySeptember
Official Employee
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30 Messages
5 days ago
Thank you so much for taking the time to share your positive experience with Jeniyah! Recognizing our teammates is our favorite thing to do, and I will make sure to share your wonderful compliment with Jeniyah and her leaders. Thank you for choosing Xfinity!
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