Visitor

 • 

3 Messages

Friday, August 1st, 2025

Review for Shannon

Shannon

⭐️⭐️⭐️⭐️⭐️  
I had the pleasure of talking with Shannon at Xfinity, and she was simply outstanding! From the moment our conversation began, Shannon was courteous, patient, and incredibly knowledgeable. She listened carefully to my concerns and handled everything with a professionalism that made me feel truly valued as a customer.

What stood out most was her genuine kindness and willingness to go the extra mile. Shannon just promissed to resolve my issue—she made the entire experience smooth and stress-free. Xfinity is lucky to have someone like her representing the team, and I hope her dedication doesn’t go unnoticed. Thank you, Shannon, for setting the gold standard in customer service!

[Edited: "Personal Information"]

Oldest First
Selected Oldest First

Expert

 • 

112.5K Messages

11 days ago

Post moved here to the Xfinity Compliments section. 

Official Employee

 • 

57 Messages

Thank you for taking the time to share your feedback, we always want you to have the best experiences with us. Thank you for choosing Xfinity!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here