Syra from the Philippines was SO nice!!

Hi my name is Jenelle and I requested a call back between 6am-6:30am and received a call back exactly at 6am which was awesome! I got the pleasure of working with Syra on my service. She was so incredibly upbeat and happy to to help. She fixed problems that I hadn't even brought up yet, she adjusted my bill to find me a new package to speed up my Internet and helped me trouble shoot my service. She was so patient with me and so kind! Best customer service experience I've ever had with Xfinity. Syra you're awesome! So pleasant talking to her and a great start to my day :)

Responses

XfinityChristy

Official Employee

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1.6K Messages

23 days ago

user_46rjqd Thank you so much, Jenelle, for taking the time to share this fantastic feedback about your experience with Syra! 🌟 We’re thrilled to hear how her kindness and proactive support made such a positive impact on your day. We'd love to make sure her manager sees this wonderful feedback! When you have a moment, please send us a private message with your full name and address so we can locate Syra's profile and pass along your comments directly to Syra's team. Thank you for being part of the Xfinity family, and here’s to many more great starts to your day! 😊

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EG

Expert

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107.1K Messages

23 days ago

Topic moved here to the Xfinity Compliments section.

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Xfinity Compliments

Jenelle_K

Syra from the Philippines was SO nice!!

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XfinityChristy

EG

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