Official Employee
•
181 Messages
Are my account credentials the same for Xfinity Mobile and Xfinity Internet? (Answered)
Yes. We keep things simple by having your Xfinity Mobile username and password match your Xfinity Internet account. No more trying to remember multiple passwords!
Change one, change all
If you ever change your username or password, the change will be applied wherever you access Xfinity services. If you're having trouble logging in to your Xfinity app or online account, there are a few things you can try to recover your information.
Bills stay separate
In billing, your Xfinity Mobile account stays separate from your other Xfinity services. You will receive two separate bills: one for your Xfinity Mobile charges and one for your Xfinity Internet charges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.

No Responses!