Xfinity Support's profile

Official Employee

 • 

181 Messages

Wednesday, September 17th, 2025

Closed

Can I change my Xfinity Mobile number? (Answered)

If you need a new phone number from Xfinity Mobile, we're here to help.

My Xfinity Mobile phone is activated.


If you're already using your Xfinity Mobile phone, call (888) 936-4968 and we can give you a new number. Any changes must be completed by the account holder, primary user, or a manager on your Xfinity Mobile account.


Note:
 All new numbers are assigned at random based on your service address.


I need to activate my Xfinity Mobile phone.


A new phone number will be assigned to your line once activation is complete. If you want to keep your old phone number, you can bring with you to Xfinity Mobile.


I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
Oldest First
Selected Oldest First
No Responses!
forum icon

New to the Community?

Start Here