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Manual voicemail menu for Xfinity Mobile (Answered)
Learn about the Xfinity Mobile manual voicemail menu options you have on your device.
Access voicemail
There are three ways to access voicemail using your phone's dial pad:
- Press and hold 1.
- Dial *86.
- Dial your Xfinity Mobile phone number.
Voicemail main menu
| Keypress | Description |
| 1 | Listen to messages |
| 2 | Send a message |
| 4 | Personal Options |
Listen to messages (Option 1 from the main menu)
The following options are available after selecting option 1 (Listen to Messages).
| Keypress | Description |
| # | Skip to the next message |
| 5 | Get envelope information |
| 7 | Erase and skip to the next message |
| 9 | Save message and listen later |
| * | Cancel message review |
| To control position during playback, use the top row keys: | |
| 1 | Rewind eight seconds |
| 1-1 | Rewind to the start of the message |
| 2 | Pause playback |
| 3 | Fast Forward eight seconds |
| 3-3 | Go to the end of the message |
| Playback is controlled with the second row keys: | |
| 4-4 | Slow down playback speed |
| 4 | Go back to normal speed |
| 6-6 | Speed up playback |
| 6 | Go back to normal speed |
| More Options: | |
| 0 | More options |
| 0-5 | Envelope information |
| 0 - * | Cancel message review |
Personal options (Option 4 from the main menu)
The following options are available after selecting option 4 (Personal Options) from the main menu.
| Keypress | Description |
| 2 | Change administration options |
| 3 | Greetings or recorded name |
| 3-1 | Personal greeting |
| 3-1-1 | Standard number |
| 3-1-2 | Standard name |
| 3-2 | Extended absence greeting |
| 3-3 | Change recorded name |
| 3-5 | Alternate greeting |
| 3-6 | Establish or change greeting schedule |
| 3-* | Previous menu |
The following options are available after selecting option 2 (Change Administration Options) from the Personal Options menu.
| Keypress | Description |
| 1 | Establish or change general options |
| * | Previous menu |
| 1-1 | Establish or change password |
| 1-3 | Change prompt level
|
| 1-4 | Change message details |
| 1-4-1 | Date and time
|
| 1-4-2 | Name playback
|
| 1-4-3 | How messages are played back
|
| 1-4 - * | Previous menu |
| 1-6 | Turn autoplay on or off
|
| 1-8 | Change mailbox language
|
| 1-9 | Change telephone answering language |
| 1-* | Previous menu |
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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
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