Visitor

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2 Messages

Sunday, January 11th, 2026 8:13 PM

Access denied

For Xfinity stream and xfinity apps, getting access denied messages

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Official Employee

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2K Messages

19 days ago

Hi there, @user_ieshei! Thanks for reaching out to us here on the Community Forum. Sorry to hear about the trouble with these apps. Is this issue still occurring? If so, could you let us know if it is upon login or when navigating.

Visitor

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2 Messages

No not resolved, and no further call backs from Xfinity received. 

Official Employee

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2.6K Messages

 

user_ieshei Thank you for getting back to us here so we can continue working towards a resolution together :). What is the make and model of the device you're using to open the Xfinity Stream app? What troubleshooting steps have you already tried? 

 

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