Hi there, @user_ieshei! Thanks for reaching out to us here on the Community Forum. Sorry to hear about the trouble with these apps. Is this issue still occurring? If so, could you let us know if it is upon login or when navigating.
user_ieshei Thank you for getting back to us here so we can continue working towards a resolution together :). What is the make and model of the device you're using to open the Xfinity Stream app? What troubleshooting steps have you already tried?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_gi2vp8 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Email Access denied on one of my comcast email accounts on Outlook. I can access the account on the comcast/xfinity email screen on my laptop, and this account also works on my iphone. On my laptop Outlook it keeps asking me to sign in. I'm using the correct password. Sometimes it brings up my emails but then removes them with an Access Denied on the screen. This started middle of the day a couple days ago. All my other email accounts had to be signed back into, as well, but are working. Just this one does not.
Any thoughts? I even tried deleting it and adding it back in on Outlook.
XfinityFrank
Official Employee
•
2K Messages
2 months ago
Hi there, @user_ieshei! Thanks for reaching out to us here on the Community Forum. Sorry to hear about the trouble with these apps. Is this issue still occurring? If so, could you let us know if it is upon login or when navigating.
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user_gi2vp8
Visitor
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2 Messages
18 days ago
Anyone know how to resolve this issue?
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user_a5f55w
Visitor
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1 Message
17 days ago
Email Access denied on one of my comcast email accounts on Outlook. I can access the account on the comcast/xfinity email screen on my laptop, and this account also works on my iphone. On my laptop Outlook it keeps asking me to sign in. I'm using the correct password. Sometimes it brings up my emails but then removes them with an Access Denied on the screen. This started middle of the day a couple days ago. All my other email accounts had to be signed back into, as well, but are working. Just this one does not.
Any thoughts? I even tried deleting it and adding it back in on Outlook.
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0