machado22's profile

Contributor

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120 Messages

Friday, April 7th, 2023 7:33 PM

Closed

Apps to use for service

Hello-Can you share the proper apps that are currently available to subscribers? 

Account, Stream or Internet, etc..

I believe a message was released earlier this year about an app or multiple apps from Xfinity that are no longer active?

Thanks in advance-

Official Employee

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1.2K Messages

2 years ago

Thank you very much for reaching out to us here today @machado22. Right now the apps that are available would be the Xfinity app, that is for your account and service needs. The Stream app, the Xfinity remote app, and the WiFi Hotspot app. There are also apps available for Xfinity Mobile and Xfinity Home security.

Contributor

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120 Messages

@XfinityJohnG​ Hello, thank you for the information. Since we are not in early May, I take it you are saying the only two apps that a customer will be able to use going forward are the Xfinity Stream & Xfinity app. Is that accurate? 

Official Employee

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1.8K Messages

Great question, @machado22! Thank you, @BruceW, for providing the helpful links with more information about the available Xfinity apps. You can access and control your Xfinity services with our free apps!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Gold Problem Solver

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26K Messages

2 years ago

​Hello-Can you share the proper apps that are currently available to subscribers? ​ ...

For reference: please see https://www.xfinity.com/apps and https://www.xfinity.com/support/xfinity-apps. The "Connect" app is long dead, and the "My Account" app soon will be ("by the end of April 2023", see https://www.xfinity.com/support/articles/my-account-app-retirement).

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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